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Support Center

General Filters, Inc. Support Center

Submit a Warranty Registration for Your New Product!

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GeneralAire® units are backed by the best limited warranty in the industry; however, PRODUCT WARRANTIES ARE VOID IF NOT INSTALLED BY A LICENSED CONTRACTOR.
If you live in the USA:  Submit a Warranty Registration Here 
If you live in CANADA:  Submit a Warranty Registration Here
Contractors, if you are submitting the warranty registration on the home owner's behalf, please be sure to enter the homeowner's unique email address and not yours. It will better assist us (and the home owner) in finding the home owner's warranty when the home owner calls about a warranty issue. Thank you!

Submit a Support Ticket

IF YOU LIVE IN CANADA: Submit a Support Ticket Here
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Submitting a Tech Support Ticket? For us to best assist you, please provide a thorough, detailed and accurate description of your experience. Tickets are answered Monday through Friday, 8 am to 4:30 pm.
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