In order to keep you and our staff safe, you will be required to wear a mask, answer health questions, have your temperature taken, and stay six feet away from other persons when visiting our lobby in person. We appreciate your patience as we keep our customers and staff safe. In the meantime, we continue to offer FREE shipping for online orders.
Large Quantity Orders may exceed USPS weight limits. If you are ordering large quantities, please call our offices to place your order: (866) 476-5101.
Offer is for USPS Priority shipping within the continental USA only. We regret that we cannot ship to locations outside the USA. If you are located in Canada, however, call Canadian General Filters (CGF) toll free at (888) 216-9184 for a local supplier to purchase your parts.
We accept Visa, Master Card, American Express, Discover, and PayPal.
Watch a video demonstrating maintenance on your GeneralAire® products in our video library (Click on Support / Video Library). Recommended maintenance schedules are as follows:
- Vapor Pad - at the beginning of each heating season
- Air Filter - every 6 to 12 months
- UV Lamp - every 6 to 12 months
Benefit of Ordering Online:
Forget how long it's been since you last ordered your replacement filter, UV lamp or Vapor Pad®? Forget which one you need? No Problem! Simply log into your account to view your personal order history. Or, call our offices and we can check your records for you: (866) 476-5101.
- USPS-Priority Mail offers mail hold while out of town (rather than to leave your package outside your door to be stolen, or damaged in inclement weather).
- USPS-Priority Mail is as reliable and fast as other carriers.
- USPS-Priority Mail reaches over 90% of the United States within 2-3 business days (or 3-5 during busy season; October to March).
- For smaller items, you are not penalized for being further away from our offices than another zip code. Smaller packages are sent using a standard-sized USPS package/box and are charged at a single, standard rate no matter the USA destination.
- USPS-Priority ships on Saturdays at no extra cost.
- There may be a rare occasion we would ship via a different carrier when we find it benefits you.