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Support Center

Welcome to Our New Website!

GeneralAire® is pleased to introduce our newly-designed website providing more valuable information about Indoor Air Quality (IAQ) and the solutions we offer. The most up-to-date information can be found 24-7, 365 days a year right here. Check back with us often as we continue to add videos, FAQ topics and more; giving you the information and tools you need to know about Indoor Air Quality and the products that can help.


Home Owners:

  • Download brochures for the GeneralAire® products installed in your home; or for products you'd like to learn more about.
  • Shop for replacement filters, vapor pads and parts. Learn about indoor air quality and why it's important to you and your family.
  • Find a local contractor that can help you with your indoor air quality installations and repairs by entering your zip code in our "Find a Local Contractor"!  Visit their websites to learn more about what they have to offer!
  • Register your warranty for newly purchased / installed GeneralAire® products with us online.
  • Log in to view your order history!
  • Watch instructional and informative videos about GeneralAire® products and indoor air quality!
  • Submit a question that may be included in our library of FAQ's and our BLOG!


  • Register your business with our "Find a Contractor" data base, so home owners can find you to help with their GeneralAire® questions, product installations and annual maintenance. Include your website address so home owners can learn more about you and what you have to offer.
  • Create a log in to access information we have just for you.
  • Download installation manuals, product drawings and brochures for your installation and home owner educational support.
  • Watch "how to" and other videos.
  • Interact with our site.  Submit FAQ's that will be answered and posted on the site.  Submit a ticket with your installation questions or website suggestions.


  • Create a log in to access a full library of information just for you
  • Access brochures, installation manuals and brochures.  
  • Watch GeneralAire® "how to" and other videos.
  • Share us with your family and friends through facebook, YouTube, Twitter and LinkedIn!
  • Submit a support ticket. Do you have a product concern? Have a general question? A technical question? Submit a support ticket (under "Support Center") to have your questions and concerns answered. 
  • Give us your feedback about our site, our service, our products or information (brochures, videos, installation instructions, etc.) you'd like to see on our site by simply filling in our "Ask a question" form to the right. 
  • Much More to Come! Our website will continue to improve as we build upon our library of FAQ's, trouble shooting topics, videos and other valuable GeneralAire® product information.


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Allergy Season - Keep Track of Your City's Pollen Count
From WMTW New Law to Protect Heating Oil Customers (Maine)
5 Mobil Apps for Seasonal Allergy Sufferers
The New Buzz: "Event-Based Air Cleaning"
NEW Contractor Tool: 10-Question IAQ Diagnostic Survey for Home Owners
General Filters, Inc. Celebrates 75 Years!
GeneralAire® Whole House Indoor Air Cleaners: Your Life May Depend On Them
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